Delivery Modes

Delivery Modes

In keeping with the pace of modern business, SEC offers a variety of coaching methods that can be tailored to the individual client. These include coaching services and coaching programs:

Coaching Methods

In Person Coaching

Many participants prefer meeting face to face with their coach. A mutually convenient venue is decided upon and the coaching takes place there at a time to be arranged. Typically, the client comes to the coach while in some corporate coaching arrangements, the may come to the workplace as there is usually more than one participant undertaking a coaching program. An increased fee may be necessary should the coach be required to travel.

Phone Coaching.

Phone coaching is one of the most widely used coaching modes within the coaching profession/industry. Some clients find this a more suitable option due either to distance or time constraints or both. As in face-to-face coaching, the time is booked in advance. As a mode of coaching it is highly focussed. It is both efficient and effective. The ability to ‘interact’ in a more personalised way can be more advantageous than email coaching. The coaching time is directly relevant to the client’s issues and challenges. Written documents and supporting coaching resources can be emailed or downloaded from our secure site – writing your coaching query and submit a request.

Email Coaching

If you are looking for a fast way of getting the support you want and looking for a mode of coaching other than face-face or by phone, email coaching may suit you better. A variety of packages are available (e.g.; 1, 3 or 5 sessions). Basically the client submits a query, having logged into a secure site, and the question or issue will receive a response from a coach within 48 hours. Questions and supporting material/ resources will be made available (as applicable). All email responses will have attachments relevant to your issue, question or situation. We have spent over 10 years developing resources and materials that can be directly used by or tailored for you.

‘Just in Time’ or Laser Coaching

With this popular mode of coaching where the coach is usually on a retainer, the client calls the coach when they need a short, highly focussed, ‘just in time’ response to a specific issue. For example, some times an important decision needs to be made and the client seeks impartial, objective support from their coach. These sessions usually are 15 minutes and the client can call as often as they like during the nominated times (usually 8.00am to 6.00pm Monday to Friday).


Group Coaching

This is usually in the format of a seminar or workshop and would be on a common topic of interest or relevance to a number of people or a team within an organisation. Individual coaching may occur after this.

SEC as developed a number of ‘directed’ or product orientated coaching programs. For example our Career Move and our Personal Leadership Coaching Program – Taking Control of Your Life have been sequentially developed to engage the client through an action learning process. While the framework, content and tools are “prescribed”, the inbuilt flexibility of each session allows clients to achieve their own outcomes and solutions through client focussed coaching conversations. These can be undertaken through all of the above modes – In Person, Email, Phone and Group Coaching.